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Cancellation and Refund Policy

Cancellation and Refund Guidelines

At fantasylemonchick, we strive to provide a seamless experience for all our users. This policy explains the procedures for cancellations and refunds, ensuring transparency in our processes.

Cancellation Procedure

You may cancel your account or subscription at any time. To request cancellation, please contact our support team through the available channels on our website or app. While we aim to process cancellations promptly, certain services may continue until the current billing or subscription cycle ends.

Refund Guidelines

Refunds are considered under the following conditions:

  • Subscription Refunds: If you cancel a subscription, you may be eligible for a partial refund based on the unused portion of your subscription. Refunds are typically processed within a reasonable time after your cancellation request.
  • In-App Purchases: Refund requests for in-app purchases are reviewed on a case-by-case basis. If you encounter an issue with a purchase or believe you qualify for a refund, please provide detailed transaction information to our support team.
  • Technical Difficulties: If technical issues prevent you from using our services, please report the problem to our support team. We will investigate and may offer a refund or alternative solutions based on the situation.

Note that some fees or charges may not be eligible for refunds. We reserve the right to decline refund requests that do not comply with this policy or involve misuse of our services.

How to Submit a Refund Request

To request a refund, please provide the following details to our support team:

  • Your account information or order number.
  • A brief explanation of why you are requesting a refund.
  • Any relevant documentation or screenshots, if applicable.

Our support team will review your request and respond as quickly as possible. We appreciate your patience during this process.

By using our services, you agree that you have read and understood this Cancellation and Refund Policy. This policy may be updated periodically, and any changes will be posted on this page.